@Remote Enterprise Pro
@Remote Enterprise Pro provides centralized monitoring and device management for your entire network of Multifunction products and laser printers. This server-based solution gives I.T. support personnel the information and control they need to maximize uptime and lower support costs. @Remote Enterprise Pro can be paired with the @Remote Connector option* which expands services to include: web-based fleet reporting, toner and service alerts, automated meter submission, and remote firmware upgrades.
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| ABOUT @REMOTE ENTERPRISE PRO |
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Designed for an enterprise level environment |
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Locally installed server-based software for monitoring and managing networked MFPs and printers |
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Optional @Remote Connector* delivers access to detailed reports and lets you automate service tasks to streamline business processes |
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| COMPLEMENTARY PRODUCTS |
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@Remote Connector Option* |
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| GENERAL NOTES |
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The optional @Remote Connector is targeted for introduction in first quarter FY 2010 |
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| IMPLEMENTING @REMOTE ENTERPRISE PRO |
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Batch configuration for devices |
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Devices can be grouped for easier administration |
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Fast auto-discovery of networked print devices |
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Installs on a Windows server |
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Map devices for visual status monitoring and management |
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Supports Hostnames |
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Supports real-time SNMP Trap |
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| OBTAIN @REMOTE ENTERPRISE PRO |
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| THE @REMOTE CONNECTOR OPTION |
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Automatic low-toner notification to service provider |
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Automatic notifications to service provider upon critical service events |
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Enable remote firmware update at the customer's discretion |
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Setup automatic collection of device meters and submission to service providers at a pre-defined schedule |
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Visual reports include: Fleet population, utilization, trending, an environmental report, and other reports and options for drill-down analysis and data export |
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| USING @REMOTE ENTERPRISE PRO |
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Alerts can be automatically emailed to support personnel |
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Mapping function lets you manage devices visually based on their location on a floor plan with color indicating the device's status |
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Perform remote print driver installation |
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Receive real-time device status including paper, toner, configuration and early warnings such as "Low Toner", "Almost out of Paper" |
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Remotely collect detailed page counters from each device by function, color and mono or total print meter for other manufacture's devices. |
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